Honda-link has been useless whe-n I have been stranded with warnings blaring on screen of my new as of 8-5-19 car! this is my 3rd Honda Pilot - most unsafe car I have ever owned and far from the peace of mind, my other Honda's have given me.
#Honda navigation update 2019 problems drivers#
No - they are putting lives at risk and drivers at mercy of higher expense and loss of time in schedules for dealers to investigate and still have car with issues. Contraty to nhtsb article on how cars are safer. The speed set - also "elevates" with the car speed elevating out of control! this car is risking my life and well being. Also - at times, as the car cuises on its' own, higher than the set speed to control car at. Car cruises up to ten miles "faster" than the settings I have it on sporadically. **cruise control** - dangerous and puts me at risk for even speeding tickets. This has me not be able to use the gps that is the reason I "bought" a higher trim level - useless! longer distance adds to my fuel bill, adds detrimental impact to carbon footprint and environment, impacts my schedule for work and travel - immensely. Within one week of purchase, I returned to dealer - gps unit sends me directions and distances far longer than any other gps - dealer spent an entire ray uoloading/downloading/updating - still sends me much longer distance and time directions. The dealer was fully aware that these cars have this problem that pose a severe threat to passenger safety, yet it continues to sell them. When I lividly informed the service department that I was having problems again, I was informed that this is a common issue with 20 models (citing a lawsuit that was filed against Honda). Fast forward another 24 days (October 16), and the same problem occurs. You can imagine how furious I was since I had to bring the car back several times during the first ordeal in 2020. After a day, a service advisor called me and said the previous repair from a year ago was done incorrectly, which led to recurring problems with the wiring harness. When it happened in September, I brought the car in and demanded that something be done. Usually it did not, and I would just have to wait for hours or even days before the entertainment system would spontaneously begin functioning again. In every instance, I had to restart the car 2-5 times and hope that the system would correct itself. ” however, this has never actually worked.
Each time I called and/or I brought the car to the dealership, I was told that sometimes the system just crashes and that I should “reset it by restarting the car, just like an iphone. In some cases, I lost all displays, meaning I had no gps, speedometer, fuel indicator, or other safety indicators. When I turned off the ignition and restarted the car, there was an error message on the display: “no audio connection” this had already happened multiple times since I had brought the car in for this problem a year prior. The console then went completely black, and the audio system began to crackle incessantly, even when I turned it off. On September 22, the audio/entertainment system completely shut down-it stopped playing music from the device connected to it and would not connect to a new device.
I have constantly had to bring my car in again for the same problem since I bought it brand new in may 2020.
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